FAQ

Who can purchase Leisure Vehicles from the Bluestar Auction website?

To purchase a Leisure Vehicle from the website, you must be a VAT registered Motorhome or Caravan dealer.

How do I register?

If you wish to register to buy or sell Leisure Vehicles through the Bluestar Auction website, you need to complete and submit the online registration form, which can be found by clicking here.

How much are the buying fee's?

If you are the winning bidder of the Leisure Vehicle, the buying fee will be 1% of the purchase price.

How do I bid on a Leisure Vehicle?

Each Leisure vehicle is published with an auction end time and you are able to submit bids up until this point. When bidding, you are placing a proxy bid, which means you will only pay the price of the second highest bidder plus a £100. However, should a competing buyer try to outbid you, they must place a proxy bid that is higher than yours. Should the competing seller place a proxy bid that is lower than yours, they will become the second highest bidder, and your bid will increase to their proxy bid, plus a £100.

How do I pay for the Leisure Vehicle if I am the winning bidder?

If you win the auction, you will receive an email notification, along with details of the seller of the Leisure Vehicle. The seller will supply you with an invoice along with collection details and their preferred method of payment. Accepted payment methods are debit card on collection or bank transfer of cleared funds.

Can I contact the seller before I place a bid?

No, however, should you have a question, you can contact one of the team at Bluestar Auctions, and they will be happy to discuss any queries about the Leisure Vehicle with the seller on your behalf.

What does reserve not met mean?

Current bids have not met the seller's original reserve price. The reserve price may change during the auction period at the seller's discretion. If a reduced reserve places a Leisure Vehicle on sale the highest bidder will be notified.

I want to purchase the Leisure Vehicle before the end of the Auction?

All the Leisure Vehicles will run until the Auction ends.

Where are the Leisure Vehicles located?

Each listing displays the location of where the Leisure Vehicle is based.

How long do I have to collect the Leisure Vehicle after the auction ends?

Once the auction ends, you have 72 hours to collect the Leisure Vehicle. You should contact the seller within 24 hours of the Auction end time to arrange collection.

Can I reset or change my password?

You can change your password within your account section of the Bluestar Auction website. If you have forgotten your password please use the ‘forgotten password' link here and you will receive an email that enables you to create a new password.